Hey Kin,
Sorry that you weren't happy with your socks that you left a 1 star review.
In response to your concerns;
1. Wide socks
Our polyester/dry fit socks don't stretch much. This makes them more durable, but it also requires that we leave enough slack in the sock that different sizes of shin pads can fit. On our manufacturer's end, it's easier to build things looser that a customer can tighten with tape than it is to build things tighter that potentially don't fit some customer. We also require some slack in order to facilitate leg movement while skating (if socks were tight enough to hold the pad in place then it would be difficult to skate).
Our knit socks are tighter with more stretch if you're looking for a different option in the future. Other brands that offer polyester socks with more stretch (and are thus narrower) tend to be less durable. Unfortunately, there are always trade off decisions that need to be made when manufacturing/designing products.
2. Shipping costs
Our shipping is free on orders over $300 and that is automatically applied at checkout. Unfortunately, since your order was for about $150, it did not hit our free shipping threshold. Team orders for most products (12+ units) generally will hit this threshold.
Hope that helps clarify things!
Best of luck this season!
Edit: appreciate you updating your review and glad these issues were viewed as only minor!
